Austrava Privacy Policy
Our Privacy Policy outlines how we manage your personal information
and provides some guidance on the personal information held and the
purpose for and the manner in which we collect, hold, maintain, use and
disclose this information.
If you have questions or comments
about our Privacy Policy or you would like to access or correct your
personal information, or make a complaint about Austrava handling of
your personal information, please do not hesitate to contact our Privacy
Officer at:
The Privacy Officer
Austrava
PO Box 363
Coburg, Vic 3058
E: info@austrava.net.au
We will respond to your request within a reasonable time and in accordance with the requirements of the Privacy Act.
If
you have made a privacy complaint and believe that Pitcher Partners has
not adequately handled your complaint, you may complain to the Office
of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
1300 363 992
enquiries@oaic.gov.au
Personal information
If
you contact us we will collect the email address you nominate and any
other identifying information you provide, such as a name or phone
number.
Please do not give us other personal or sensitive information.
Other
than circumstances such as unlawful activity or serious threats to
health and safety, we do not share Personal Information with other
government agencies. If you ask us about an issue that needs to be dealt
with by another agency, we will provide you with the necessary details
to make contact yourself. You may opt out of further contact from us at
any time.
How we protect your Personal Information
This
online service is hosted in Australia in secure, government accredited
facilities. To help protect the privacy of data and personal information
we collect and hold, we maintain physical, technical and administrative
safeguards. We update and test our security technology on an ongoing
basis.
We train our employees about the importance of
confidentiality and maintaining the privacy and security of your
information. Access to your Personal Information is restricted to
employees who need it to provide benefits or services to you.
Our obligations
This online service is bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
Websites
When
you visit any part of our websites we collect statistical data about
that visit (e.g. what you looked at, the way in which you moved around
the site, etc) which is not personally identifiable. We use this
information to make our sites more useful and easily navigable.
Cookies
The
Austrava website uses cookies to track how users navigate within the
site and to recognise returning visitors. A ‘cookie’ is a small text
file that is saved onto your computer or other device to record this
information. The information is used to improve the site’s performance
and provide users with more relevant content. Most websites you visit
will use cookies and they are not used to personally identify site
visitors.
Blocking Cookies
Most web browsers give
you the option to either allow or block cookies for selected sites or to
delete the cookies that have already been recorded. Refer to the ‘Help’
section of your browser for instructions on how to do this.
Email Communications
On
certain email communications, Austrava may use technology to determine
whether the recipient has read, clicked on, or forwarded the email. This
information is used to assess whether the content was relevant to the
recipient. Where this technology is used, you will have the option to
unsubscribe from the distribution list if you do not wish for Austrava
to receive this information.
Links to Third Party Websites
The Austrava Privacy Policy does not cover third party websites that are linked to the Austrava website.